You might need a new TV aerial if you’re experiencing persistent issues with your TV reception such as:

• Pixelated or freezing images

• Channels dropping out regularly

• Poor picture quality that worsens in bad weather

• Missing channels that should be available in your area

• Your aerial is visibly damaged or has been in place for over 10 years

Our local engineers can perform a signal strength test at your property to determine if your current aerial is performing optimally. In many cases, the aerial itself may be fine, but could need realignment or have connection issues that our technicians can quickly resolve.

The local transmitter provides strong signals to most properties in the area, but terrain features, tall buildings, and other obstacles can affect reception quality at individual addresses. Our technicians understand the unique reception challenges in different neighborhoods and can recommend the most effective solution for your specific location.

A standard TV aerial installation usually takes between 1-2 hours to complete. However, the exact timeframe depends on several factors:

• The complexity of the installation (height and position of the aerial)

• The number of TV points required

• Whether new cabling needs to be routed through the property

• If additional services like TV mounting are included

• Weather conditions on the day of installation

For more complex installations involving multiple rooms or custom setups, the process might take 3-4 hours. Our technicians always work efficiently while ensuring every aspect of the installation meets our high-quality standards.

We offer flexible appointment scheduling with specific time slots, so you don’t need to wait around all day. When you book, we’ll provide you with a realistic timeframe based on your specific requirements.

We install several types of TV aerials depending on your specific needs and local signal conditions:

• High-gain digital aerials – Ideal for areas with weaker signals or properties far from transmitters

• Standard digital aerials – Perfect for most homes with good signal strength

• Indoor aerials – For properties where outdoor installation isn’t possible or in strong signal areas

• Specialized directional aerials – For addressing specific reception challenges

The best aerial for your property depends on various factors including your distance from the local transmitter, surrounding terrain, potential obstructions, and the specific channels you want to receive.

Our local area primarily receives signals from the main regional transmitter, but some neighborhoods may benefit from aerials pointed at alternative transmitters for better reception. Our technicians carry signal meters and have detailed knowledge of local reception patterns, allowing them to recommend and install the optimal aerial for your specific location.

Yes, we provide a comprehensive guarantee on all our TV aerial installations:

• All workmanship is guaranteed for a minimum of 12 months
• The aerial hardware itself typically comes with a manufacturer’s warranty of 5-10 years
• All cables, connectors, and mounting brackets are covered by our installation guarantee

If you experience any issues with your aerial installation during the guarantee period, we’ll return to assess and resolve the problem at no additional cost. This includes:

• Signal quality problems
• Physical issues with the aerial mounting
• Cable or connection failures
• Tuning or setup problems

We keep detailed records of all installations, so even if you call us months later, we’ll have the information about your specific setup on file. As a local, family-run business, we’re committed to ensuring our customers receive long-term satisfaction from our services.

Absolutely! Installing additional TV points is one of our specialties. Here’s what you need to know:

• We can add TV points to virtually any room in your house

• Each point will receive the full range of available channels

• The process is tidy and minimally disruptive

• We can usually hide cables for a neat, professional finish

The installation process for additional TV points involves running cables from your main aerial to the desired locations. Our technicians are skilled at finding discreet cable routes through lofts, under floors, or along skirting boards to maintain your home’s aesthetic.

In larger properties or homes with solid walls, we might recommend an amplifier to maintain signal strength across multiple points. Our technicians will advise on the best solution based on your property’s specific layout and construction.

Many customers in the local area choose to have additional points installed in bedrooms, kitchens, and conservatories. We can also install special weatherproof connections for garden rooms or outbuildings.

If you’re experiencing poor TV reception, there are several steps you can take:

1. Try retuning your television – Sometimes reception issues can be resolved by a simple retune of your TV or set-top box.

2. Check your connections – Ensure all cables are firmly connected between your aerial socket, TV, and any other devices like amplifiers or splitters.

3. Look for obvious damage – If you can safely see your aerial from ground level, check if it appears damaged or has shifted position.

4. Consider local issues – During extreme weather events, reception can be temporarily affected. Also, new construction in the area sometimes impacts signal quality.

5. Contact our professional team – If basic troubleshooting doesn’t resolve the issue, our local engineers can perform a thorough diagnostic assessment.

Many residents in the area occasionally experience reception issues due to specific local factors like the hilly terrain or dense tree coverage in some neighborhoods. Our technicians are familiar with these challenges and have specialized equipment to precisely measure signal strength and quality.

When you contact us about reception problems, we’ll ask specific questions about the symptoms you’re experiencing and may check known issues in your neighborhood. This helps us prepare with the right equipment to resolve your specific problem quickly and efficiently.